Delivery & Shipping Policy
Delivery Right to Your Doorstep
To ensure on-time delivery, please ensure that full address details are provided, along with the telephone number for the intended recipient. Please also provide your telephone number and an email address so that we can contact you to confirm delivery.
If you would like us to deliver arrangements to locations where a third party is involved, such as offices, hospitals, airports and hotels, the signature of an authorized person (on behalf of the intended recipient) will be considered proof of delivery to your chosen recipient.
In the event that we are unable to find someone to accept the delivery or make contact with the sender or receiver to rearrange delivery, IL GIARDINO Flower Boutique reserves the right to charge for re-delivery to an alternative, address.
IL GIARDINO Flower Boutique delivers goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items.
(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Delivery Time and Charges
FOR ORDER SPEND BELOW AED 200
Dubai – AED 30
SHARJAH – AED 50
ABU DHABI – AED 150 (Due to PCR requirement)
AL AIN – AED 150 (Due to PCR requirement)
AJMAN – AED 60
FUJAIRAH – AED 80
RAS AL KHAIMAH – AED 80
UMM AL QUWAIN – AED 80
FOR ORDER SPEND ABOVE 200 AED
DUBAI – FREE
ABU DHABI – AED 150 (Due to PCR requirement)
AL AIN – AED 150 (Due to PCR requirement)
ALL OTHER EMIRATES – 45 AED
ALL ORDERS ABOVE AED 1,000
ABU DHABI – AED 150 (Due to PCR requirement)
AL AIN – AED 150 (Due to PCR requirement)
ALL OTHER EMIRATES – FREE DELIVERY
DUBAI – ORDERS PLACED BETWEEN SATURDAY – THURSDAY BEFORE 12:00PM (GMT +04:00) CAN BE DELIVERED EARLIEST ON THE SAME DAY’S DELIVERY SLOT (10:00 AM – 8:00 PM)
REST OF THE EMIRATES – ORDERS PLACED BETWEEN SATURDAY – THURSDAY BEFORE 12:00PM (GMT +04:00) CAN BE DELIVERED EARLIEST IN THE 2 NEXT DAYS’ DELIVERY SLOTS (11:00 AM – 8:00 PM)
Payment Methods
We accept online payments using all major credit and debit cards, including Visa and MasterCard
Please follow the steps to place your order and payment – providing us with your details, delivery address, and contact details for the recipient.
By clicking the ‘Pay Now’ button at the end of the order process, you are agreeing to our terms and conditions. You can view the terms and conditions here.
Once the order is received and accepted by IL GIARDINO Flower Boutique, you will receive a confirmation email to the email address provided.